So to get to the bottom of the question of how good is Dynamics CRM, and is it right for me, we’re going to quickly run through some key areas of this debate. But let’s not forget that one of the main selling points of Dynamics CRM is that it works wonderfully alongside Dynamics ERP. In this review, we’ll look at the modules most closely related to customer relationship management, or CRM, and these include marketing, sales and customer service, among others. Now, it would require an encyclopedic piece to cover all the modules and tools for the entirety of Microsoft Dynamics 365.
It’s the review we’ve all been waiting for: the Microsoft Dynamics CRM review.
